Ah dear, I didn’t have a good experience with Office365 this evening

The Pursuit of Quality is now ‘live’, albeit in ‘beta’ (that is, I’m not talking about it on my other channels as yet). This means that email is now arriving and I think I need a dedicated email bucket so I can keep things separate.

I don’t like having all my email in one box. For me, it makes it difficult to focus. I have a Google Apps account for personal and another for Mobile Industry Review.

I’ve been itching to try out Microsoft’s all new Office365 service and this evening I sat down and created an account. I went for the E3 plan — £15/month — that came with Office Professional Plus. That was quite attractive as it’s basically every single Office app. Yes please, I thought.

I’ve got Office for Mac standard version, but I thought £15/month for both the standard 25GB account and a monthly license for all the Office apps was genius.


And there is a but.

I thought I was signing up for a month-to-month term. It’s only when I completed the transaction that I noticed it was a 1-year agreement. Whoops.

Screen Shot 2011 11 22 at 20 52 29

That, I can deal with, given the fact you’re getting the Office suite included.

The next problem? I went to download the Office apps (or, get the license key to unlock Office Professional) and got a bit of a shock. It’s for PC-only. The whole deal is PC-only. The control panel instructed me to go out and buy a copy of Office for Mac!

Right. No, that’s not acceptable.

So I looked for the cancel button. Cancel, cancel, cancel. My expectations were totally blown.

And..arse, there’s no cancel button.

So I created a support ticket. I hope they’re efficient, I hope they don’t make me commit to a whole year.

And goodness me, how wrong could I have been? I just assumed..

I think it’s over to Google Apps for The Pursuit of Quality email hosting then.

Microsoft: I tried!

By Ewan

Ewan is Founder and Editor of The Pursuit of Quality. He is a quality addict and would sooner wait an extra month to earn the money to buy something better!