Update on the Office365 trauma

If you’ve been following my trauma with Office365, then you’ll remember I was less than impressed yesterday at discovering two key problems when I signed-up.

1. The agreement was for a year. Whoops. I specifically clicked ‘pay monthly’ and presumed that was a month-to-month arrangement. No. I should have looked closer.

2. I opted for the £15/month version of the email service so that I could get a licensed copy of Office Professional — you could, just not for Mac. The service had the temerity to tell me to go and buy a copy of Office for Mac 2011 if I’d like to use it with Office365. Errrr, no. You’re Microsoft. You’re one brand as far as I’m concerned, so sort it out.

I’m pleased to report that they’ve responded to my cancellation request but unfortunately there is no way they can do this by pressing a button. At least, not yet. They need to speak to me first. And they’re now closed until 9am tomorrow. So I’ll do that.

Meanwhile I had my Google Apps account for The Pursuit of Quality live within about 5 minutes last night.

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