Hello from Barcelona

Thank you all for your patience this week. I was in Barcelona, Spain, for the week. I was visiting one of the world’s most influential incentive/business meetings events (EIBTM). I spoke at the EIBTM CEO Summit on the topic of mobile and innovation and then spent the rest of the day networking with the attendees, all of whom were throughly interesting, stimulating people.

I’ve been away but I haven’t been resting with The Pursuit of Quality. It’s been on my mind a lot, especially when it came to the hotel experience, the journey and about a million different points in between.

Standby for some posts.

For all those who have emailed — thank you for your patience.

Next up, I’m going to tell you all about sausage rolls.

I know… but run with it and see what you think…

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